“I have found that, frequently, people go out of their way to complain about a person or service but very rarely do they take the time to commend someone for a job well done. Such is the case with the work you performed for me.
You made me aware, about a year ago, that I would be having problems with my lower 4 front teeth as time progressed your warning turned prophetic as, 4 months ago, I felt one of these teeth get very loose. After a consultation with you, we discussed the options that were available. I was very relieved that you took the time to explain each procedure that would solve the problem I had. I never felt pressured to choose one treatment or the other and I felt like I was talking to a friend.
Together, we decided to pursue a treatment plan that I was comfortable with and we them embarked on a 2-month treatment. You explained what you were doing during each step of the process so I was not surprised by anything that was being done. Actually, there was one surprise. When the result of all of the work was finally in my mouth, I was pleasantly surprised at how great it looked. It was much better than I expected.
In closing, I would like to express my gratitude to you for your calming disposition, professionalism and desire to do what was best for me. I would also like to give kudos to the staff at Commonwealth Prosthodontics who worked as a team to provide excellent and compassionate care.”